Below, you will find a list of questions most frequently asked by our guests:
What does the 30,000 sq.ft of water park consist of? We have one large pool, one shallow entry kids pool, an oversized hot tub, multiple splash zones, two water slides, BBQ grills, putting green, movie wall, sport court, ample seating with firepits, and an outdoor bar.
Is the water park open year-round? Yes, the pool area and water park features are open year-round and water is heated. Area may be closed due to extreme weather or maintenance.
Is there a height requirement for the water slides? 48 inches high.
What are the operating hours? Pool area will open at 7:00 AM and close at 10:00 PM. Water slides and splash areas are open from 10:00 AM - 9:00 PM. Hours are subject to change without notice. There is no lifeguard on duty.
Do you offer day passes for your pool area? Do you have to be an overnight guest? We do not allow outside guests into the water park area and currently we do not offer day passes.
Is there a Resort Fee charged? No resort fees.
What are the taxes on the room rate? Anaheim Occupancy tax is 15%, Anaheim tourism Improvement Tax is 2% and Tourism fee is 0.195% which equals 17.195% per room per night.
Is there on-site parking? Yes. Self-Parking is $20 per day for standard vehicle. Valet Parking is $25 per day with In/Out privileges. Oversized vehicles or bus parking are not available without prior arrangement through the sales office.
Is there a shuttle to Disneyland? In an effort to relieve street congestion, new hotels in the resort area are no longer permitted to operate their own shuttles to the theme parks. The hotel will participate in the ART (Anaheim Resort Transit) Shuttle that picks up in front of the hotel, street side. Current pricing for ART is listed on their website.
Is Disneyland walking distance from your hotel? Absolutely! We are 0.8 miles to Disneyland and the walk time averages 15-20 minutes depending on your pace. The quickest route is to take Disney Way to Harbor Blvd and make a left to the main gate.
Is the Anaheim Convention Center walking distance from your hotel? Absolutely! We are just under a mile to the Anaheim Convention Center. The best route is to take Katella, heading west and you will see the convention center on your left.
Does your hotel have a restaurant? What about breakfast? Yes! We offer a complimentary hot buffet breakfast for our overnight hotel guests. We also have an indoor/outdoor Lobby Bar. In the afternoons and evenings, we serve light fare, draft beer, wine, and cocktails. We also have seven casual eateries just steps from our hotel which include: Starbucks, The Habit Burger, California Fish Grill, Jersey Mikes Sandwiches, Yogurtland, Luna Grill, and Ono Hawaiian BBQ.
What are your breakfast hours? Monday – Friday: 6 AM – 9:30 AM (10 AM in the summer and over winter/spring breaks); Saturday – Sunday & Holidays: 7 AM – 10 AM.
Cambria Bar & Bite Hours Open 11 AM – 11 PM daily.
How old do you have to be to check into the hotel? You must be 18 years old or older and have a valid government issued ID and a valid credit card to check in.
Are you pet friendly? No.
What is check in and check out time? Check-in time is 4:00 PM and Check-out time is 11:00 AM.
Is there a self-service laundry room? Yes, both washer, dryer, and soap dispensers are activated by credit cards/smart phone payment systems. Coins are not needed/accepted.
Does the hotel have an ATM on site? Yes.
Is there a convenience shop? Yes, open 24 hours.
What are the hours of your fitness center? 24 hours. The outdoor sport court is open from 8 AM to 9 PM.
Is there a business center available at the hotel? Yes, the business center is located in the lobby and available 24 hours a day.
How do I buy Disneyland tickets? Disney tickets may be purchased in advance here.